How will policy implementation be communicated to staff?

The EMS Program Manager is typically responsible for the development and implementation of policies within the emergency medical services framework. This role entails not only crafting the policies themselves but also ensuring that those policies are effectively communicated to all relevant staff members.

Communicating through the Program Manager establishes a clear line of authority and purpose, ensuring that the information is conveyed directly from a leadership position. This method allows for clarity and the opportunity for staff to ask questions or seek clarification directly from someone who is intimately familiar with the policy and its implications.

Other methods of communication, such as emails from the EMS On-Duty Chief, team meetings, or printed memos, while useful, can sometimes lack the specificity and depth that an explanation from the Program Manager might provide. Those mechanisms may serve as additional ways to reinforce the policy after it has been introduced, but the direct communication from the Program Manager is essential for the initial rollout and understanding of new policies.